If you’re a retailer, you probably ask yourself this question daily: How do I create differentiation and keep customers returning to the store? Retailers with self-checkout may feel that the challenge is even greater, asking, [...]

Experience a “Day in the Life” as a converged retailing consumer! Check out this video, and view an end-to-end example of converged retailing in a department store, or “softgoods,” setting. Watch how c-tailing can transform the shopping experience, whether [...]

Learn about the business impact that converged retailing (c-tailing) has on German retailers. Click here to watch in German>> Video: Der geschäftliche Nutzen konvergenter Handelslösungen Sehen Sie, wie Ihr Unternehmen durchden konvergenten Handel – [...]

You may be aware that some big changes have taken place recently among retail technology providers. We want you to know that NCR is standing firm – we’re in it for the long haul. NCR success began [...]

Learn about the business impact of converged retailing. This video is now available in Italian. Click here to watch in Italian>> L’impatto del c-tailing di NCR, il retail convergente, al vostro business Guardate come [...]

NCR received excellent coverage is the latest issue of Speak Magazine, Microsoft’s publication for the retail industry.  Click here to view an e-copy of the magazine, and be sure to check out these topics: [...]

White Paper Resources: Addendums to Global Consumer/Retailer Research NCR recently published results from 2011 Global Consumer/Retailer research, noted here. The research shows the views of consumers and retailers on channel convergence, preference-based personalization, and [...]

The converged retailing experience was once a vision for the future. But converged retailing, or c-tailing, is here today. Channels are converging, new experiences are emerging and, as a retailer, you can create ubiquitous [...]

Reacting to preference, responding to presence and delivering personalization in the C2B marketplace Today’s time-starved and digitally enabled consumers are demanding a personalized experience across channels based on their preferences. The longtime Business-to-Consumer (B2C) [...]

To get a 360 degree view of the converged retailing model, NCR commissioned two studies: a large-scale consumer survey conducted by NPD in major European countries, and a retailer survey conducted by HIMA amongst [...]