Retail consumer experience

Who loves cash? The paradox of youth

Who loves cash? The paradox of youth

Mobile and other alternative payment methods may grab the headlines, but cash remains our favorite. Young people in particular are often thought to be driving the move away from paper notes to a ‘cashless society.’ Generation [...]

Are Brazil’s banks ready for the World Cup?

Are Brazil’s banks ready for the World Cup?

The World Cup is about to kick off in Brazil, and while the organizers desperately finalize preparations for the stadiums, it’s worth remembering that there is a lot more going on behind the scenes to make [...]

Trends shaping banking today

Trends shaping banking today

We know. It’s really tough to keep up with the intensely fast pace of financial changes happening. (All. The. Time.) To help sort it all out, here’s a recent roundup of some news that might influence [...]

Branch Transformation: An insider’s view of the Interactive Teller

Branch Transformation: An insider’s view of the Interactive Teller

Editor’s Note: Today’s post comes at the courtesy of Terrina Rishel, CEO of ATM Authority, who interviewed Bert Watson, general counsel of United Bank in Zebulon, Ga. They discussed United’s recent NCR APTRA™ Interactive Teller solution [...]

VIDEO BLOG: Software – enabling multiple points of interaction with consumers

VIDEO BLOG: Software – enabling multiple points of interaction with consumers

In this video blog Robert Johnston, a global evangelist for our retail banking software strategy discusses how: •  ATMs user interfaces have changed little in the last 20 years. ATMs are very advanced internally, but the [...]

VIDEO BLOG: Economics of retail bank branch networks and new models to drive growth

VIDEO BLOG: Economics of retail bank branch networks and new models to drive growth

In this video blog our branch transformation evangelist, Martin Shires discusses the economics of retail branch networks and how new models can drive growth by engaging consumers where they live, as well as where they work. •  [...]