Multichannel delivery

Don’t let payments cause you to lose sight of big picture in mobile

Don’t let payments cause you to lose sight of big picture in mobile

NCR’s Mark Critchett suggests that mobile payments may be overhyped Last month, I presented at the Wireless Technology Forum in Atlanta, Ga. During the Q&A session, the panel got the following question: “What’s the consumer value [...]

Notes from BAI: Good interaction around Interactive Teller

Notes from BAI: Good interaction around Interactive Teller

Some people love trade shows. Others hate them. No matter your opinion, bank customers always seem to open up at trade shows, making the exhibits a great opportunity for companies like NCR to gather feedback on [...]

What’s next for mobile banking?

What’s next for mobile banking?

Over the past 10 years, we have seen mobile banking emerge and re-emerge as a channel to perform common banking transactions such as looking up an account balance, transferring funds between accounts or paying a bill. [...]