Leveraging managed services to profitably navigate the converged channel era

By Eric Markiewicz, Director Global Services Marketing & Offer Management As the most used customer touchpoint, the ATM has a key role to play [...]

Leveraging managed services to profitably navigate the converged channel era

Latest Articles

Notes from BAI: Good interaction around Interactive Teller

Some people love trade shows. Others hate them. No matter your opinion, bank customers always seem to open up at trade shows, making the exhibits a great opportunity for companies like NCR to gather [...]

The Big Question: ‘What are my competitors doing?’

One of the key questions I get when meeting with customers is “What am I seeing in the market”?  What they often really mean is “What are my competitors doing?”  Banking is one of [...]

The hidden secrets of remote deposit capture

They say that if you want to get your project funded, tell your boss it will make money. The next best way to get your project funded is to tell your boss it will [...]

What’s next for mobile banking?

Over the past 10 years, we have seen mobile banking emerge and re-emerge as a channel to perform common banking transactions such as looking up an account balance, transferring funds between accounts or paying [...]

Windows 7 – Coming soon to an ATM near you!

In talking about Windows 7, the first thing to talk about is Windows XP. Windows XP is the Operating System of choice for the vast majority of the ATMs in use around the world [...]

Life Event Selling – The Key to effective ‘Relationship Management’

Global banking institutions often state that their priority is to “improve the customer experience”. And, and in doing, they look to drive deeper customer relationships and higher revenue. Of course, this is exactly what branch banking networks should [...]